Terms of Service - My Accént

1. Acceptance of Terms

By creating an account or using My Accént ("the Service"), operated by Birdierun Technologies and Media GmbH, Switzerland, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

My Accént is a language learning application that helps English speakers learn French, German, Spanish, and Italian pronunciation by mapping sounds from their native English accent to target-language phonemes. The Service includes conversation scenarios, pronunciation coaching, ear training, rhythm and cadence exercises, AI-powered accent detection, text-to-speech audio generation, and related learning content.

3. Account Registration

You must provide a valid email address to create an account
You are responsible for maintaining the security of your account
You must be at least 16 years old to use the Service
One person may not maintain more than one account
You are responsible for all activity that occurs under your account

4. AI and Voice Data Processing

The Service uses artificial intelligence (AI) to power core learning features. By using the Service, you acknowledge and agree that:

Voice recordings you submit for accent detection are processed by third-party AI services (OpenAI) to analyse your English accent
Text-to-speech audio is generated using OpenAI's API, where learning content (words and phrases) is sent for audio generation
Pronunciation scoring is performed locally using an on-device AI model — your voice recordings for this feature are not sent to external servers
AI-generated coaching content, tips, and pronunciation guidance may be produced using language models
Voice recordings for accent detection are processed in real time and are not permanently stored by us or our AI providers
Your personal data, including voice data, may be transferred to and processed in the United States (see our Privacy Policy for details on safeguards)

You may choose not to use voice-based features. In that case, no voice data will be collected or transmitted. However, certain features such as accent detection and pronunciation scoring require voice input to function.

5. Subscriptions and Billing

Accént offers both free and paid subscription plans. By subscribing to a paid plan, you agree to the following terms:

Plans and Pricing

Free accounts have limited access to lessons, AI conversations, and pronunciation scoring per day/month
Paid subscriptions are available on monthly and yearly billing cycles
Prices are displayed in your local currency at checkout and are inclusive of applicable taxes where required
We reserve the right to change subscription prices with at least 30 days' notice to existing subscribers

Billing and Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled
Payment is processed through Stripe, a PCI-compliant payment processor
You will be charged at the beginning of each billing period (monthly or yearly)
Failed payments may result in temporary suspension of premium features until payment is resolved

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all new subscriptions. If you are not satisfied with the Service within 30 days of your initial purchase, you may request a full refund by contacting us at support@myaccent.ai. This guarantee applies to first-time subscriptions only and does not apply to renewals.

Cancellation

You may cancel your subscription at any time through your Account Settings or the Stripe customer portal
Upon cancellation, you retain access to premium features until the end of your current billing period
No partial refunds are issued for unused time remaining in a billing period, except under the 30-day money-back guarantee
After your subscription ends, your account reverts to the free plan — your learning progress and data are preserved

Refunds

Beyond the 30-day money-back guarantee, refunds are handled on a case-by-case basis at our discretion. You may request a refund by contacting support@myaccent.ai. Refunds, if approved, will be credited to your original payment method and may take 5-10 business days to appear on your statement.

Complimentary Access

We may, at our sole discretion, grant complimentary premium access for a limited period. Complimentary access expires automatically at the end of the granted period without any charge. No refund applies to complimentary access.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Attempt to gain unauthorised access to any part of the Service
Interfere with or disrupt the Service or servers
Use automated systems (bots, scrapers) to access the Service
Reverse engineer or attempt to extract the source code
Resell, redistribute, or commercially exploit the Service or its content
Submit voice recordings or text containing content intended to harm, harass, or deceive others
Submit offensive, hateful, discriminatory, or abusive language through any feature of the Service, including text-to-speech, pronunciation practice, or AI conversations

7. Content Moderation

My Accént employs automated content moderation to maintain a safe and respectful learning environment. This includes:

Automated filtering of offensive, hateful, or abusive language submitted through text-to-speech, pronunciation practice, and other AI-powered features
Detection of slurs, hate speech, violent threats, and discriminatory language across all supported languages (English, French, German, Spanish, and Italian)
Requests containing prohibited content will be blocked, and the content will not be processed

Repeated or deliberate attempts to submit prohibited content may result in account suspension or termination at our discretion. We reserve the right to log moderation events for security and abuse prevention purposes.

8. Intellectual Property

All content, including but not limited to learning materials, phoneme matrices, conversation scenarios, pronunciation coaching data, AI-generated audio, and software, is owned by Birdierun Technologies and Media GmbH or its licensors and protected by Swiss and international intellectual property laws. You may not copy, modify, or distribute this content without written permission.

9. User Data

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data, including voice recordings and AI processing. You may export or delete your data at any time through your Account Settings.

10. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. AI-powered features depend on third-party services and may experience temporary unavailability. We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice before any significant changes.

11. Limitation of Liability

The Service is provided "as is" without warranties of any kind. AI-generated content, including pronunciation feedback, accent analysis, and coaching suggestions, is provided for educational purposes and may not always be perfectly accurate. To the maximum extent permitted by Swiss law, Birdierun Technologies and Media GmbH shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including any reliance on AI-generated content.

12. Account Termination

You may delete your account at any time through Account Settings. We reserve the right to suspend or terminate accounts that violate these terms. Upon account deletion, all associated data will be permanently removed in accordance with our Privacy Policy.

13. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms. We will notify registered users of significant changes via email. The "Last updated" date at the top of this page will be revised accordingly.

14. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the substantive laws of Switzerland, without regard to its conflict of law provisions. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Zurich, Switzerland. Mandatory consumer protection provisions of your country of residence remain unaffected.

15. Contact

For questions about these terms, please contact us through our support page or email:

Birdierun Technologies and Media GmbH
Switzerland
Email: legal@myaccent.ai